This proposal includes website building and maintenance services based on our monthly plans and available tools.
This proposal does not include copywriting services, photography services, or any system functionalities not mentioned on our sales page.
Our monthly plans include:
Website Design Fee
Content Update Services
Managed Hosting Services
— Setup Fee, Monthly Plan and Money Back Guarantee
Service begins as soon as your initial payment is processed. You’ll be charged a one-time setup fee, plus applicable taxes, and the monthly rate stated at the time of purchase, plus applicable taxes, every month until you cancel. If you cancel within 15 days of your subscription date, you’ll have your setup and plan fees fully refunded. Should you cancel after 15 days, your payments are non-refundable and your service will continue until the end of that month’s billing period.
Monthly fees should be paid online only, either by credit card or bank transfer. You will be invoiced 7 days prior to the due date. An invoice notification email is sent out at the time of invoice generation, indicating your current method of payment as well as payment options. If you have a credit card stored in our system and this card is set for auto-renewal, it will be charged on the invoice generation day, 7 days before the due date. Past due invoices will result in your site being suspended. A new Registration Fee will be charged to have your subscription reactivated if more than 30 days have passed after the suspension.
You are responsible for sending us all the content you’d like to see on your new site, including texts and images. Content sent to us after development has started will not be included on the site except during Content Update sessions.
Videos should be uploaded to sites like YouTube and Vimeo if you wish to have them added to your site. Our hosting package does not include video streaming services.
Any content violation may result in the immediate suspension or termination of your account and your payments will be non-refundable. Examples (not limited to): Bullying, Harassment, Or Hateful Language; Use of, or Reference To, Illegal Substances or Criminal Activity; Violent, Self-Harming, or Self-Mutilating Acts or Threats; Posting of Private Content; Spam; Scam; Impersonation/Unauthorized Use of Copyrighted Images; Violation of Copyrights; DMCA Policy.
— Control Panel Access
We highly recommend you make use of our content update service since it’s included in all plans and we will keep your website optimized. If you have any specific needs related to updating your content or managing your website please contact us before signing up and we can figure something out together. Due to security reasons and the nature of our proposal, you won’t have administration access to plugins or to edit the design of the website.
— Content Updates
Unused content update services from the monthly allowance do not carry over to the following month and automatically expire after one month.
You are responsible for sending us new content whenever the site needs to be updated.
No content creation or urgent update services are included in the monthly plan.
Please allow at least 1-3 business days for the service to be completed.
Content update services do not include any changes in the design of the website like colors, fonts, backgrounds, effects, layout and other visual elements.
— Communication & Support
Our services are provided by email only. All questions, support and update requests must be sent by email.
— Hosting Details
Your hosting account will include 5,000 Monthly Visits, 1GB Disk, 20GB Bandwidth, 99.99% Uptime, Fast Speeds, Security Checks, System Updates, Nightly Backups. These numbers are all soft limits. Because our clients share the same server, all sites would have to go over their quotas for you to incur in any overage charges.
— Cancellation & Migration
If you decide to cancel your month-to-month contract with us, we can provide you with a WordPress XML file that you can use to import your content on any other WordPress install. The design we have created for you is only available through our monthly services.
You agree to have a development signature on your site footer, with a link to our website.
We may, at any time, and at our sole discretion, modify these terms with notice to you by email. Any such modification will be effective immediately upon public posting. Your continued use of our service following the changes constitutes your acceptance of these modified terms.